Sequential Catalog Item Creation from Order Guide

preshit
Kilo Explorer

Hello All,

I have created Order Guide which contain 2 Catalog Items.

I want to submit second catalog Item once 1st Catalog Item request is completed.

I have single workflow associated to these 2 catalog Items which contain business logic.

Currently I am facing Issues because both catalog Item get submitted immediately once I request Order Guide.

How to control this sequential catalog Item creation.

Thanks in advance!

Best Regards,

Preshit

5 REPLIES 5

preshit
Kilo Explorer

any suggestions?


varuntayal
ServiceNow Employee
ServiceNow Employee

Can you please briefly explain the business usecase?


rohantyagi
ServiceNow Employee
ServiceNow Employee

Hi preshit, order guides were designed for the use case of simultaneous ordering or packaged ordering of items. Based on initial selections or answers, items are presented to the user and they all get ordered with the submission of order guide. I do understand a bit of what you are trying to do here but it may be more helpful if you tell us the business requirement. There could be other ways to do it.


Jacob Saaby Ni1
Giga Expert

Hi.

 

I'm investigating something like it at the moment. If found this one, which can probably help you get some of the way towards your goal: