Sequential Catalog Item Creation from Order Guide

preshit
Kilo Explorer

Hello All,

I have created Order Guide which contain 2 Catalog Items.

I want to submit second catalog Item once 1st Catalog Item request is completed.

I have single workflow associated to these 2 catalog Items which contain business logic.

Currently I am facing Issues because both catalog Item get submitted immediately once I request Order Guide.

How to control this sequential catalog Item creation.

Thanks in advance!

Best Regards,

Preshit

5 REPLIES 5

Tushar Walveka2
Tera Guru

Good news is Staring Sandiego - You can Enable sequential processing of service catalog items ordered via an order guide.

 

You need to install the plugin - Order Guide Sequential Fulfillment
Checkout below links
https://www.youtube.com/watch?v=85-pYyVLa-Q

Every ServiceNow developer has ran into this and had to figure out their own workaround, now we have order guide sequencing built in!