Service portal widget 'Form' Save button not working
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‎09-04-2018 01:53 PM
Hey All,
I have a custom page on our service portal that has only one widget on it (Form). When any user pulls up the form in the Service Portal and makes a change to a form, there is an option to save using the button called 'Save (Ctrl + s)'. When clicked, the button isn't saving any changes to the form at all. The page doesn't attempt to reload so it seems as if the button is broken. Basically I need to allow users to change the State field to Closed Complete on a catalog task and then save the form. They can change the state, but cannot save.
I have seen a few posts about the JSON option in the widget 'Disable UI Actions on Form' needs to be unchecked but the value needs to be false. I tried cloning the widget and making one with this line commented out in the server side script, but no dice:
data.disableUIActions = options.disableUIActions || false;
I've seen this works for several others but it's not working for me. I made sure that the widget I cloned is now on the page replacing the OOB widget I was using.
Any ideas?
Thanks
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‎02-08-2019 06:59 AM
I believe it was supposed to be fixed in next release