Added system property "glide.ui.export.limit" because the CSV export exceeds 10000 lines.We have seen that this has an impact on performance.Should I remove this property after the work?Or should I change the value (e.g. 10000)?
Hi, We have a domain Separated environment and looking at using Next Experience "Polaris" for our customers. Each company in the core_company table has a UI16 Banner set, and this sets the company logo in the Top left of the desktop/back...
To see and troubleshoot potential actors on a given record you can review ACLs, client scripts, business rules, and any flows/workflows that could be influencing the record's behavior. The ServiceNow documentation provides instructions on how to vie...
When I navigate to System Properties>AI Search, I receive a message 'requested resource not found'. Is there something that needs installed in order for the system properties to display?
Hello, I have activated the glide.ui16.emailStreamResponseActions system property to enable the email reply, reply all, and forward buttons to the activity stream. I am wondering if it is possible to move these buttons around in the box, for example,...
Hi There,i've modified the workflow recently which closing workflow by itself. But old requested items still in execution stage.Is there a way to set workflow from executing to complete manually the old requested item which are in complete state.
Hi all, I have seen the question asked a while ago but never answered. So I thought let's give it a go again. I would like to hide the agent chat button (bottom right) on the Service Portal based on certain user aspects, like their location. Within...
Hello Community, I have noticed a strange behavior with the link of Agent Workspace if you add the link next to the History.While there is only one workspace available the link cannot be clicked by left mouse click. It doesnt do anything when clicked...
We're hoping to add and remove mandatory fields in a derived CMDB class without changing the parent. This is meant specifically for classes where Discovery doesn't work (ie, Data Centre racks, Power circuits).What's the best way to accomplish this?
Hello Community, We are in talks with the ServiceNow rep and he has given us two options to select an Orchestration License. Can anyone help me understanding the difference between two and pros and cons of each. Platform OrchestrationSecurity Orches...
Hi Experts, Submit button is not functioning when we use MRVS, any idea how to overcome this issue. In legacy submit functionality is working fine, but we observed issue at portal end. In console we found this "(g_form) [NOACTION] Could not find UI A...
Hi, Is there a keyboard shortcut to enter a TAB character in a string field, such as a record's description field?
I have created a flow designer with trigger condition as inbound email and I am looking up records in a custom table. I have added a few conditions for it. If multiple records are found matching the conditions, I want to return a particular record. I...
Hi, I am importing CMDB data from a third party source with IH-ETL (IntegrationHub ETL). I have created a REST (IntegrationHub) Data Source with JSON format. In the Data Source, I have enabled the 'Use Batch Import' and set the Batch Size to 2.000 re...
A new instance was setup not long ago. Let's call it instance B. Then another instance--call it instance A--was cloned down to instance B. One more note to add is ServiceNow did push down the multiSSOv2 update. It's likely not a factor but it's worth...