FLOW Designer Email Variables?

[MT247]

Hi,

i am looking into the ServiceNow flow designer and was trying to send out information from a ticket in a mail using the flow designer. However is am not able to (as an example) to have the short description of the ticket as part of the subject line in the mail. (or in the body of the mail).

Did anyone have any success using variables in the email functionality of the flow designer....

Cheers

Michael

[teamcarl · Accepted solution]

Hi Michael,

If you drag the short_description pill over from the left hand side into the 'Subject' field, it should work ok:

Thanks,

Carl.

[MT247]

Hi Carl,

that is working great. Thanks for the hint! 🙂

Is something similar also available for the body of the mail??

Cheers

Michael