ServiceNow Agent Mobile App login with SSO

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Malathi
Giga Contributor

‎06-12-2019 02:34 PM

We upgraded to Madrid. The new ServiceNow Agent mobile app won't let us login with SSO (okta). Any one has any insight or experience with this?

~Thanks

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Malathi
Giga Contributor

‎06-13-2019 05:16 PM

Thanks, It works for us now with no additional settings for the new mobile app. There was a redirection issue that we didn't face before with browser as we always used the Okta home page.

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Mike Patel
Tera Sage

‎06-12-2019 04:21 PM

we have Azure SSO and worked fine.

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Malathi
Giga Contributor

‎06-13-2019 05:16 PM

Thanks, It works for us now with no additional settings for the new mobile app. There was a redirection issue that we didn't face before with browser as we always used the Okta home page.

0 Helpfuls