I have used run script to retrieve a value from a catalog task and store it in workflow scratchpad. Then I have used the Advanced section of catalog tasks to populate a field value with the scratchpad value. In some of the tasks I can see the value b...
Hi All, I have a scenario where i need to send email after 7 days. SO I am checking in sys_email table if the recipients have received email in last 7 days, event should not be triggered however I am facing an issue. I am storing all the primary con...
Hello everyone. My goal is to update the fields of a record using the selected vaules from the catalog item, however, I am not able to because my variables are greyed out. Please assist.
Is there a way to fetch a date when a scheduled job was run last?
I need some sort of cross reference to know in which flows/subflows a certain subflow is used. Is there such a thing?
Hello All, Can anyone provide me some Docs/PPT on App engine Studio, I started learning on App engine studio and We need to give some presentations on the same to clients and have prepared one PPT but which is not that satisfying so I would be thankf...
Can I request a VPN tunnel for a sub-production instance of ServiceNow? How can I check IF a VPN tunnel exists on an instance? IF a VPN tunnel exists on an instance, where do I go to see the details? -Thanks in advance
Hi, I'm trying to send a notification when the project(pm_project) state got updated. The recipients should be: The project manager(who is on the project record) Managers of each of the Resource group(From the Resource plans under that project) For...
I want the change task (or multiple tasks) to be created when the user submits a change request with the selected category "System Software". Here is what I have: function onSubmit() { var cat = g_form.getValue('category'); if(cat == "System Softwa...
Hi, I have one catalog item, in which there are variables like Resolution(single line text), Manager(reference), Group Members(list collector). Backend name for these variables are resolution, manager, group_members. When this catalog item is submitt...
I've created a Dashboard that includes several report widgets specific to me. I've been asked to share it with my team, but for that to be useful the report widget filters will need to be updated to return data specific to the user running the dashbo...
Hi there, We have tried to work a bit with Translation Management in our instance since we have worked a lot with dynamic translation in our virtual agent. After a while we found a blocker when the translation management was activated, we couldn't up...
Flow designer is not getting triggered for inbound email action. I have activated the flow and Tested it. While Test run, after selecting the email it works and creates a new record in custom table. After publishing the flow I tried to send emails t...
I want to set a role beside admin to show workflow in workflow context. But even I give this role to workflow admin, user of this role also can't open /context_workflow.do. (a blank page is shown) I can't find this page in UI pages. So what is it? An...
Hello all of you beautiful people, hope you're having a nice day. I have an issue with adding and mapping new fields from the checkout to the sc_request form. I've been able to create the fields on the checkout form, as shown below, but I cannot co...
