ServiceNow AI Platform forum

Resolved! record update log

Hi, I have a question about record update log. Is there a way to check the update log for custom table records? Thank you in advance.

Playbook & Process Automation Designer: How to create reports to show playbook activity duration

Hi all, Can you please let me know how to go about creating a report that will show the breakdown of each activities in a playbook in terms to how long did it take to complete them? The main use case here is to determine which particular activity is ...

" No subject alternative names present" error in midserver

I am trying to call a rest api hosted in onprem dc in my office using a midserver. The api has self signed ssl certificate. I have created a catalog in service now. The catalog is able to connect midserver. but the midserver is getting following erro...

Resolved! OnSubmit Return false depending on function outcome

I have piece of Javascript which i can't seem to get working. It's not really rocket sience i guess. The Script Include is giving the values i want so there is no issue with that but. I want to check if user_name is not empty. (Which works if i add a...

Is there a way we can parse the response from excel and update values in our ServiceNow?

I have an assessment, I am building functionality in which Assignee take their assessment in excel and uploads that excel on the assessment record. After that on click of UI action that responses parse from an excel and update into Servicenow?

field map scripts

Hi im importing catalog ui policy through import sets but im having trouble while writing my transform field map script for my catalog conditions like here im writing three columns in excel sheet for choose variable ..choose operator and input valu...

Resolved! How to access main form data into Multi row Variable Set

I want to make a field mandatory and add certain options to the string field based on a selection of a reference field on the form.

Resolved! How to Replace the 'workspace_user' role on all groups that have it with the 'agent_workspace_user' role.

Hi Team, Please let me know how to acheive this. i have around 120 groups that have workspace_user role. Now, I want to replace workspace_user role to agent_workspace_user role in all the groups. i tried with transform map with Group set as colasee b...

Resolved! how to add filter condition exactly after 30 days from todays date

Hi, I want to write filter condition of date after 30 days from now, please help me.

What is the difference between navpage.do and nav_to.do as url in homepage?

Hello, Can someone enlighten me on what is the difference on using navpage.do and nav_to.do on url for homepage. We were asked what is better to use for url and I am stuck on where should I look to compare their differences. Thanks in advance

Resolved! Can we uninstall a plugin in ServiceNow

Good morning, is there a way to uninstall a plugin from our environment? The previous developer of our platform installed ITBM and took it all the way to production. We are not licensed for this and we are not using it, I'd like to remove it and al...

Multiple people working on the same flow in flow designer - what happens?

Hi, As the title states, I'd like to know what happens if multiple people are working on the same flow in Flow Designer. In a form, I can see that another person is currently changing something on this record, and I can see what's getting changed, bu...

Send email notification to different users based on a particular condition?

Hi All, I have a requirement where I need to trigger a single record created notification(i.e. for a record created through record producer via portal) to different users, depending on what the current instance is, i.e. DEV, UAT or PROD. For example,...

System admins consuming fulfiller licenses

One of our system admins is consuming a fulfiller license while two of our system admins are not. How can we ensure System Admins do not consume fulfiller licenses.

Resolved! How to hide/show Export XML context menu only for specific tables and specific user roles?

Hello, I have the task to show/hide the Export XML option in the context menu only for specific tables and specific user roles. The problem is that I don't want these users to have access to the Export XML for the OOB tables. Can someone help? Best R...

Forum Posts

Resolved! record update log

Playbook & Process Automation Designer: How to create reports to show playbook activity duration

" No subject alternative names present" error in midserver

Resolved! OnSubmit Return false depending on function outcome

Is there a way we can parse the response from excel and update values in our ServiceNow?

field map scripts

Resolved! How to access main form data into Multi row Variable Set

Resolved! How to Replace the 'workspace_user' role on all groups that have it with the 'agent_workspace_user' role.

Resolved! how to add filter condition exactly after 30 days from todays date

What is the difference between navpage.do and nav_to.do as url in homepage?

Resolved! Can we uninstall a plugin in ServiceNow

Multiple people working on the same flow in flow designer - what happens?

Send email notification to different users based on a particular condition?

System admins consuming fulfiller licenses

Resolved! How to hide/show Export XML context menu only for specific tables and specific user roles?

List edit on VITs (sn_vul_vulnerable_item)

Nested email layouts

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Refernce qualifier not working

Help creating report or dashboard using javascript...

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