ServiceNow and Workday Integration using Workday HR spoke

[Chandra23]

Hello,

We are working on Integration between ServiceNow and Workday using Workday HR spoke, while I see CreateUser webhook and Offboarding webhook(s) to bring data from Workday to ServiceNow Instance for setting up new users and offboarding users, but i don’t see any webhooks or API’s nor any documentation to bring updated changes to employee records such as (Employee Department, location or job role, Supervisor etc). I do see some Flow actions to  lookup employee details, but I don't see any options to bring the employee profile/record changes in workday to ServiceNow instantly as we don’t like to read thru every employee and get employee details to look for changes. Has anyone worked on Integration to propagate employee record changes in Workday to ServiceNow User table?

Thanks, Chandra

[Shruti Shanbhag]

In the Workday HR Spoke, we only have Webhooks that support:

1. bringing the users created from Workday into ServiceNow, 

2. Updating terminated users from Workday into ServiceNow.

3. Updating Leave of Absence details from Workday into ServiceNow.

Currently there is no flow, API or action which will sync changes made in Workday to Workers/Users in ServiceNow. 

[mjdoolit2]

Is this not a real-time sync?: https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/human-resources/con...

[jilma_cavero777]

I'm starting to work with SN and workday spoke. When some change is applied in WorkDay information could be updated in real-time in ServiceNow? If the answer is yes, How can I achieve it?