ServiceNOW Studio not visible under App Engine in Xanatu Dev instance

User687957
Tera Contributor

Dear all,

I am actually learning the developer fundamental in service now

For that I a following the Application Development Guide Fundamentals Participant Guide

 

I have activate my Dev instance which actuall used the Xanatu instance

 

In the practice lab of that lesson, it refer on creatin an application anf for that navigate to App Engine-> Service Now studio BUT I could not find anything in that path

 

The only studio app that I can find is under "System Application" and if I lunch it, the outlook is very different from steps describe in the lab

 

Any idea what to chose to follow the lab correctly and why I cannot see the studio App at same place ?

Did I miss something ?

 

regards

1 ACCEPTED SOLUTION

Hi @Oliver Stammler 

 

@User687957 is referring to the Lab instance provided by ServiceNow, not the PDI.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

9 REPLIES 9

Dr Atul G- LNG
Tera Patron

Hi @User687957 

 

I can see like this:

 

DrAtulGLNG_0-1768304437339.png

Both will take on same application.

 

DrAtulGLNG_1-1768304508493.png

 

Do one thing

 

Go to plugins

Search for the App Engine Studio plugin and either install it or upgrade it to the latest version.

 

DrAtulGLNG_2-1768304615917.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Oliver Stammler
Tera Guru

Hey @User687957,

I'd like to add that you should update your instance to the Zurich release.
Xanadu is not state of the art anymore as we normally refer to a "N-1" approach speaking of major releases.

Upgrading to an instance running on Zurich release will also fix your problem.
Starting with Zurich, ServiceNow Studio is already pre-installed as part of the ServiceNow AI platform.

Cheers
Oli

HOw can I upgrade m Dev lab instance to Zurich ?

Or do I need to request a new one ?

 

We can’t upgrade the lab instance, buddy. We can only update the PDI or client instance. @User687957 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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