Show alert in Red when priority is P1

[Naveen87]

Hi Guys. 

I need to show an alert when Priority is 1.

Which depends on Impact and Urgency..

Wrote a UI policy on condition.

Impact is Customer (Customer value is 1)

Urgency is Today (Today value is 1). 

Excute if True. wrote an alert. 

But it's not reflecting on form. Please suggest.

[Luxo Nadappan]

hi ,

Can you  try to  create UI policy on priority Field ...

Thanks

Luxo

[a_anshu]

Hi Naveen,

You can write the below onLoad Client Script:

This will bring up the alert on the incident form.

Warm Regards,

Abhinav

[Naveen87]

Hi Anshu, 

It's not working. 

Let me try in my PDI once.

[AbhishekGardade · Accepted solution]

Hello Naveen,

Use onChange Client Script: Remove isLoading Part from script so it will run on form load and field change as well. 

Make sure that your onChange client script is on Priority field. Add below code :

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

var priority = g_form.getValue('u_priority');
if (priority == "1") {
var confirmed = confirm("Are you sure you want this to be Priority 1?");
if (confirmed == false) {
return false;
}
}
}
Please mark as Correct Answer and Helpful, if applicable.
Thanks!
Abhishek Gardade
Hexaware Technologies