Skip Approval for VIP User

Ankita Gupte
Kilo Sage

I have created a flow design where Approval process is skipped for VIP User and VIP line manager, It should directly be directed to catalog task 2.1.1.1 and follow steps 2.1.1.2 and 2.1.1.3 but I don't how how to do this like what option is flow designer I can use.

This is the flow. Kindly guide me

find_real_file.png

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Ankita Gupte 

Something like this

After Step 2 please create Step 3 as Else if and then again create Catalog Task and Update RITM Record similar to Step 2.1.1.1 and Step 2.1.1.2

it would be then 3.1 and 3.2

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Ankita Gupte 

you will have to use another path as well for the If and it would act as else part

you need to use Else if

refer links for help below

Flow Designer "IF / ELSE" flow logic issue

Adding If Branches

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@Ankita Gupte 

Something like this

After Step 2 please create Step 3 as Else if and then again create Catalog Task and Update RITM Record similar to Step 2.1.1.1 and Step 2.1.1.2

it would be then 3.1 and 3.2

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankita Gupte
Kilo Sage

Okay I was doing it in same way but thought it would have another way as in workflow.

Thank You for the solution.

You are welcome

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader