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ā09-23-2020 02:09 AM
I have created a flow design where Approval process is skipped for VIP User and VIP line manager, It should directly be directed to catalog task 2.1.1.1 and follow steps 2.1.1.2 and 2.1.1.3 but I don't how how to do this like what option is flow designer I can use.
This is the flow. Kindly guide me
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ā09-23-2020 02:28 AM
Something like this
After Step 2 please create Step 3 as Else if and then again create Catalog Task and Update RITM Record similar to Step 2.1.1.1 and Step 2.1.1.2
it would be then 3.1 and 3.2
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā09-23-2020 02:21 AM
you will have to use another path as well for the If and it would act as else part
you need to use Else if
refer links for help below
Flow Designer "IF / ELSE" flow logic issue
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā09-23-2020 02:28 AM
Something like this
After Step 2 please create Step 3 as Else if and then again create Catalog Task and Update RITM Record similar to Step 2.1.1.1 and Step 2.1.1.2
it would be then 3.1 and 3.2
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā09-23-2020 02:55 AM
Okay I was doing it in same way but thought it would have another way as in workflow.
Thank You for the solution.
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ā09-23-2020 03:06 AM
You are welcome
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader