I've spent hours and hours looking at post after post and developer site after developer site, and Glidesystem calls galore... I have a client script in my catalog that will take the due_date value, add x number of days, then return that date/time va...
In Domain separated environment, How workflow works? Which is in a customized application. I have a customized application that contains a number of workflows. I have created Domain A and Domain B. I am able to see the workflow domain as A. How can I...
Hello, I hope everyone is ok and safe, Happy New Year, all the best for 2022. I have a flow with logic to create or update an existing incident.The logic is simple:1. look up the incident record2. if the incident exists (I have some conditions there)...
What have you built for your personal life? Looking to gain experience and thought making something I can actually use would be fun and educational at the same time! Thanks for any ideas or personal experiences.
Hi All, I've been stuck on this task, where I have to display knowledge articles on Knowledge homepage which contain custom variables. The kb_view UI page has the following HTML code which displays data on Knowledge Homepage. The same implementation ...
Hi, at the moment we have a Client Script which highlights Incidents when the Caller or the "Affected User" (u_affected_user) is VIP oder IT. At the moment we use fields in the sys_user table to indicate this. Now we want to check if the caller is m...
Hello i have a script thats in script includes, how do i get this into my scheduled job?
Are there resources available to understand the setup process
in global ,i user gs.getSession().setLanguage() to change language Is there a similar way to change session language in scope application
I want to calculate average age of all open incidents and open requested item in instance Kindly help how to calculate.
I want to enable the risk assessment show in below youtube video on change form in our instance. https://www.youtube.com/watch?v=5FkiHumSzQA Kindly guide how can I enable it. This are only options on normal change form in our instance which does not ...
Hello, I am trying to write a fix/background script to find all duplicate records and then merge them. I am not sure how to really do this. Records will be uniquely identified using 3 fields from the table and the most recently updated record will be...
I am trying to set a field value based on a variable on catalog items. Can an on insert business rule access catalog variables to set field values?
We have sensitive data that we're trying to scramble after the clone is performed, and we're planning to use Post-Clone Cleanup Script to do that. However I wanted to know how and when the post-clone script executes in a multi-node environment. I kno...
How do i create a date calculated field in a table. I want to create a calculated field with my current date field and add 20 days to it to create a new field
