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SLA on Due Date field on Problem Task Table

Zubair Alam
Tera Contributor

‎02-29-2024 02:22 PM

How can I set up SLA on a due_date field on Problem Task form using one of the existing schedules?

All help is greatly appreciated. Thanks. 

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Sumanth16
Kilo Patron

‎02-29-2024 02:32 PM

Hi @Zubair Alam ,

 

Please refer to below thread:

https://www.servicenow.com/community/itsm-forum/slas-on-incident-tasks/td-p/521665/page/3

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

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