Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Survey is only available to admins and survey's onwer

Walmag Castro S
Tera Guru

Hello, community.

I've been facing this issue since a few days ago: I have a survey that only users in the "survey_owners" field, besides admin users,  can reach on Employee Center. The survey is public, without any user in the Related List " Survey Users". So, when a share the Survey URL with any user, this message is shown on ESC: "You are not authorized or the record is not valid.".
I already checked ACL, BR's...

I really appreciate any help you can provide.

2 REPLIES 2

Cameron Boote
Tera Guru

Can every role see the My Surveys & Surveys & Assessments widget?  If someone changed the roles on that widget is could be being restricted there.  

 

Screenshot 2024-09-25 at 11.26.48 AM.png

Walmag Castro S
Tera Guru

Hello, Cameron. Thank you for your response.

But there are no changes on the widget.