TEM - Telecommunication Expense Management

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‎05-26-2017 07:05 AM
Is this possible within ServiceNow?
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‎07-11-2025 02:54 AM
Yes, TEM (Telecom Expense Management) is possible in ServiceNow, but not out of the box.
You can:
Build a custom solution using Asset, CMDB, and Contract modules
Or integrate with third-party TEM tools like Tangoe or Sakon via APIs or ServiceNow Store apps
For full features like usage tracking and billing audits, integration is usually the better option.