Unable to configure notifications to show on my workspace notification bell icon
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08-30-2024 02:09 PM
We are trying to configure to display notifications for the workspace in the bell icon in the top right corner. However, in the configuration and when selecting the workspace, the intended workspace is not listed. Is that a workspace configuration issue, or some other issue to allow to include any workspace?
Thanks.
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08-31-2024 12:14 AM
Hi Samar,
Which workspace you are talking about?
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08-31-2024 11:31 AM
It is a custom workspace.
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08-31-2024 09:00 PM
Can you add screenshots of how you are doing it.
In general provider (which is used to create popup notifications) are used to add notifications in the bell icon, if you have "record" page in your workspace you will be routed accordingly onClick.
Provider Notification: https://docs.servicenow.com/csh?topicname=provider-notifications-landing.html&version=latest
You can't set that notification for a particular workspace alone.
