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09-15-2020 10:57 AM
My team used flow designer for onboarding new partners. The flow consists of multiple sub-flows and actions in it. It executes perfectly fine, but when I try to view the context, it throws me an error.
Below is the error message I get
{
"name": "DesignerError",
"code": 500,
"message": "Internal Server Error. com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceeded",
"data": {
"error": {
"detail": "Transaction cancelled: maximum execution time exceeded Check logs for error trace or enable glide.rest.debug property to verify REST request processing",
"message": "com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceeded"
},
"status": "failure",
"session": {
"notifications": []
}
},
"response": {
"data": {
"error": {
"detail": "Transaction cancelled: maximum execution time exceeded Check logs for error trace or enable glide.rest.debug property to verify REST request processing",
"message": "com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceeded"
},
"status": "failure",
"session": {
"notifications": []
}
},
"status": 500,
"statusText": "Internal Server Error",
"headers": {
"cache-control": "no-cache,no-store,must-revalidate,max-age=-1",
"content-encoding": "gzip",
"content-type": "application/json;charset=UTF-8",
"date": "Tue, 15 Sep 2020 17:43:48 GMT",
"expires": "0",
"pragma": "no-store,no-cache",
"server": "ServiceNow",
"strict-transport-security": "max-age=63072000; includeSubDomains",
"transfer-encoding": "chunked",
"x-cnection": "close",
"x-is-logged-in": "true",
"x-transaction-id": "ad5e7b45dbdb"
},
"config": {
"transformRequest": {},
"transformResponse": {},
"timeout": 0,
"xsrfCookieName": "XSRF-TOKEN",
"xsrfHeaderName": "X-XSRF-TOKEN",
"maxContentLength": -1,
"headers": {
"Accept": "application/json",
"X-WantSessionNotificationMessages": "true",
"X-UserToken": "---"
},
"method": "GET",
"url": "api/now/processflow/operations/flow/context/6b7999c49b361c50c92d9b8830df266d?sysparm_transaction_scope=global",
"cancelToken": {
"promise": {}
}
},
"request": {}
}
}
Could someone please help me in resolving this.
Solved! Go to Solution.
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06-27-2021 10:37 PM
Hi Madhava,
Increase the transaction quota of REST and JSON Catch All to 5 min. It solved the issue for me.
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06-24-2021 01:56 AM
Hi Vamshi, Were you able to resolve this issue? we have similar issue with TFE (Terraform) related subflows. Please let me know.
Regards,
Madhava
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06-27-2021 10:37 PM
Hi Madhava,
Increase the transaction quota of REST and JSON Catch All to 5 min. It solved the issue for me.