How to change Label value (Display Label) dynamically for related lists tables based on some conditions. e.g., CI Class: cmdb_ci_storage_serverRelated List: cmdb_ci_storage_controllersCondition: If cmdb_ci_storage_server.manufacturer = EMC i'd like t...
Hi All,I have a requirement to fire an event which will trigger a script action and SMS reminder prior to the scheduled appointment. Using this as an example https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/integrate/email-integrat...
Hello, It seems when users are created from any other view other than the User Admin - > User module, the created user's active value is set to false. Here is an example. If a support person goes to the New Call application and searches for the user ...
I have this issue of Email notifications not getting created for one Group even after event is fired. My issue is similar to the one mentioned in this thread Email (notification) does not get created / sent even though event is fired .There is one us...
how to export all the available CI classes from an instance. Appreciate quick response. Thanks!
I want to upgrade my personal instance from Istanbul to Jakarta (in order to get maximum benefit from the Service Portal Training), but I can find no way to do this and my colleagues have suggested that a better option would be to delete my Istanbul ...
How do I modify cards to just show a couple of fields in the visual task board? Don't need to see full details to save space.
Hi gang,I'm looking to use an onChange client script and a script include to do the following:- when the "location" field is set on a form I need the onChange client script/script inlude to lookup the 'region' of the entered 'location' from our locat...
Hello team,I noticed a weird behavior when querying a specific table (Software Packages) from the list view or via a reference field pointing to the name field.This table contain records having multiple words in the name field: ex. Acrobat Reader.Whe...
May i know what is difference between scope and rootscope.How do we decide which one to use?
Here is the short explanation on how the loop is being created 1) The condition for this to happen is the server autoreply set in someone's outlook: 2) Now the key thing is how this rule works. It is not replying to the message ...
Hi SNC,Would like to know how to add breadcrumbs in custom pages. We have 2 pages mypage1 and mypage2page2 is opened when we click on page1So we want home->page1->page2Thanks
Hi There,I need help with this. I created a new table called problem2 and a related list relationship called "linked tickets". i've added new button for related problem link so that users can add record into problem2 table using this button . When i ...
I have a request to remove the option of Create New Project from the Project Planning Console. (when you go to Project -> Projects Planing Console - Select a project) Is this possible, or is this a part of the platform that cannot be customized?
Hi Community, I'm wanting to add a new field to the Catalog Task Workflow Activity and for the value to be carried through to the Catalog Task itself, as per the behaviour of the Fulfilment Group, Assigned To and Short Description fields.I know how...
