Unable to set a currency type field

[MoulikP]

Hello All,

Requirement:

To set price field(which is of type "currency") in an instance from another servicenow instance.

Instance A sends value of currency field to instance B, we are able to view the data in logs too but this value is not getting set in price field of instance B.

I have checked below links but in vain.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0596448

https://www.servicenow.com/community/now-platform-articles/how-to-set-value-to-an-fx-currency-field-...

P.S: In Instance A field currency is selected as AUD, in Instance B, AUD is not activated(Is this a problem? If yes, how to resolve it, keeping in mind we cant enable AUD in instance B)

[luffy3478]

If you don't want to enable AUD convert it to different currency and save it

https://docs.servicenow.com/bundle/washingtondc-api-reference/page/app-store/dev_portal/API_referenc...

[MoulikP]

Thank you for your reply.

Do I need to go through the conversion process?

If I can just set the value which I receive from instance A that should do.

Please suggest.

[luffy3478 · Accepted solution]

If the target instance field is also currency. You should convert