unable to update system property

[pavni]

as a knowledge manager, unable to update mark helpful field.

Background is if  knowledge manager is update mark helpful field as true  in the knowledge article, respective article sys-id is added to the systemproperty(custom)

my issue is, knowledge manager is able to update mark helpful fiel as true but  respective article sys-id is not added to the systemproperty(custom). Also poping a message "Not allowing update of property: <customepropertyname>".

But as a admin, not getting this error message.

Can someone help me why i am getting this error. Why it is stopping to add sys_id to the custom property.

[Harsh Vardhan]

how are you updating the properties ? are you using any script ? 

gs.setProperty("<properties name>", current.sys_id);

[pavni]

yes in the same as you mentioned.

[Anurag Tripathi]

gs.setProperty would work if the user as access to the property table . In your case when you try as admin it works, but for Knowledge manager it doesnt.
That explains the Issue.

If you can explain the big picture on what you are doing may be you can get suggestion on a different way of achieve the same.

--Anurag

[Harsh Vardhan]

can you add some screenshot ?