Update Proxy Server settings for MID server

[Nandana]

We have migrated from Bluecoat to Zscaler proxy. How to change proxy settings for already installed MID server

[Michael Jones - · Accepted solution]

You would need access to the local directory on the server and would ned top edit the .\agent\config.xml file. Make a copy of it (just to be safe) open the file in text editor and locate the proxy configuration in the file and update accordingly. Restart the Mid Server Services. 

The lines you need to update would look something like: 

       <parameter name="mid.proxy.use_proxy" value="true"/>
       <parameter name="mid.proxy.host" value="proxy.<your-domain>.com"/>
       <parameter name="mid.proxy.port" value="8080"/>

       <!-- Set these parameters ONLY if your proxy requires a user name and password. -->
       <parameter name="mid.proxy.username" value="proxy_user"/>
       <parameter name="mid.proxy.password" value="proxy_password" encrypt="true"/> 

If this was helpful or correct, please be kind and remember to click appropriately! Michael Jones - Proud member of the CloudPires team!

[asifnoor]

Hello Nandana,

This articles should help you.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0744474

https://hi.service-now.com/kb_view.do?sysparm_article=KB0623688

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

[Meliska]

Is it worth buying a proxy or can I download it from the Internet for free?

[Zussman]

Thank you very much for the information, Michael, you've helped me a lot. I recently purchased proxies from froxy.com, and I needed to configure them, but it turned out I'm not IT-savvy enough. I watched some videos and guides, but it still didn't help. And you, Michael, briefly laid out everything and showed what one needs to do. Thank you. It's great to be able to preserve one's anonymity via a proxy or VPN. Other people, whoever they are, have no right to know what I do on the Internet.