update set error

[tushar_ghadage]

I have encountered these below errors while moving the update sets -

can anyone please tell me why its happening

thanks

[Mark Manders]

Your target instance is missing some things that your updates are looking at. It could very well be that this is also a part of the update set. Accept them and check if it works as intended.

[KrushnakumaT]

Hi @tushar_ghadage ,

Your target instance doesn’t have some of the records that the update set is trying to reference. These might already exist in your source instance but not in the target. You can either bring those missing records over (using Find missing record/update) or accept the remote updates and then verify everything works as expected.
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

[GlideFather]

@tushar_ghadage 
Simply said your update set is trying to update something that doesn’t exist (exists in environment 1 but not in environment 2).

if you have SNUtils the browser extension, then copy the sys id and go to the source instance (where you closed the update set) and use slashcommand “/sysid” enter and you will see what’s missing and you can import via xml or another update set.

the missing records are in ui_policy and sys_user tables, so you cab also check the sys ids there

[Dr Atul G- LNG]

Hi @tushar_ghadage 

This post give you more clarity

https://www.servicenow.com/community/developer-forum/while-moving-update-set-if-conflict-ocures-then...