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‎01-13-2025 07:08 AM
I need to see which roles have the permission to update a new version of incident form. (A user has made an update to the incident form through an update set, I need to check which role gave user the permission for that update).
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‎01-13-2025 07:43 AM
role required is personalize_form with which user can personalize the form
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-18-2025 02:08 PM
Hi @SakshamB
Creating a new version involves adding a field to the form. A user with admin rights can perform all of these tasks. However, if you're looking for a setup where a single user can modify the form view only for themselves, the "personalize_form" role would be appropriate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-13-2025 07:43 AM
role required is personalize_form with which user can personalize the form
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-18-2025 09:42 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-13-2025 07:51 AM
Hi @SakshamB
Ideally, the admin users can only make that change using the update set, you need to check admin users. Admin permission can only do that.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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‎03-18-2025 02:08 PM
Hi @SakshamB
Creating a new version involves adding a field to the form. A user with admin rights can perform all of these tasks. However, if you're looking for a setup where a single user can modify the form view only for themselves, the "personalize_form" role would be appropriate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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