Update Version: Permission

SakshamB
Tera Contributor

I need to see which roles have the permission to update a new version of incident form. (A user has made an update to the incident form through an update set, I need to check which role gave user the permission for that update).

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@SakshamB 

role required is personalize_form with which user can personalize the form

Configuring the form layout 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SakshamB 

 

Creating a new version involves adding a field to the form. A user with admin rights can perform all of these tasks. However, if you're looking for a setup where a single user can modify the form view only for themselves, the "personalize_form" role would be appropriate.

AGLearnNGrow_1-1742332080886.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@SakshamB 

role required is personalize_form with which user can personalize the form

Configuring the form layout 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@SakshamB 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

PrashantLearnIT
Giga Sage

Hi @SakshamB 

 

Ideally, the admin users can only make that change using the update set, you need to check admin users. Admin permission can only do that.

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Prashant Kumar
ServiceNow Technical Architect


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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SakshamB 

 

Creating a new version involves adding a field to the form. A user with admin rights can perform all of these tasks. However, if you're looking for a setup where a single user can modify the form view only for themselves, the "personalize_form" role would be appropriate.

AGLearnNGrow_1-1742332080886.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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