User activity log

Casey4
Tera Contributor

‎02-23-2022 05:51 AM

Looking for an OOB user activity log in Servicenow, when did the account log on, what did they do, did they touch config, did they view a sensitive case etc

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Raj_Esh
Kilo Sage
Kilo Sage

‎02-23-2022 07:44 AM

Hi Casey,

 

You can check Client Transaction logs

Below is another reference URL: User login-logout statistics/report for an instance

 

Hope this helps.

 

Thanks,

Raj

--Raj
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DanielMinca
Tera Contributor

‎11-15-2023 06:19 AM

Hi Casey, 

 

There is a last login time field on sys_user record which reset every time the user login to the instance. So if you are after the users who logged in in the last 30 days, you can create a filter for that field for your requirement.

https://<instancename>.service-now.com/sys_user_list.do?sysparm_query=last_login%3E%3Djavascript%3Ags.dateGenerate('2023-01-01'%2C'end')&sysparm_view=

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