User Criteria - Can you test this manually?

tim_schneider · ‎05-03-2016

Is there any way to evaluate whether a user meets a user criteria inside code (Such as a custom Script Include)?

I have found GlideappCatalogItem & GlideappCategory that can evaluate if something's visible, but they're java classes so I can't see what's under the hood. What I'd really love to be able to do is take a user_criteria & get back a true/false for the current user.

rlatorre · ‎04-18-2017

You can return a list of user criteria records the the logged in user matches sever side using:

SNC.UserCriteriaLoader.getAllUserCriteria()

I created a script include to return the sys_id of a user criteria record to do the test:

getUserCritera_name("name_of_user_criteria_record")

I use this as a condition:

SNC.UserCriteriaLoader.getAllUserCriteria().indexOf(getUserCritera_name("Users at Corporate Locations")) > -1

I'm currently working on a script include to evaluate client side as well as against any user sys_id not just the logged in user.

View solution in original post

tim_schneider · ‎04-18-2017

Thanks, that's exactly what I was after! I'd already given up on this and implemented a less advanced user criteria of my own.

Shame it's not documented anywhere. I'm always nervous to use API's like that. Especially when by it's very nature a whole pile of other things will become dependent on it & given it's not a documented API there's no real reason to think it'll keep working in new versions...

mak1A4 · ‎06-08-2017

Hey Robert, first of all thanks for the really helpful information. How did you get this info? Asked via HI-Portal?

rlatorre · ‎06-08-2017

I had posted my question in the Community and get a response from Chuck from ServiceNow..

How to use User Criteria as a condition in a script

FYI: I'm almost complete with a script include that will compare any user (not just logged in user) to user criteria. When complete I will post in the above conversation. I want to put it through the paces first.

mak1A4 · ‎06-08-2017

Ah okay nice looking forward to your solution, currently I have solved it with impersonating the user.

evalUserCriteria: function(userCriteriaSysId, userSysId) {

if(userSysId) {

gs.getSession().impersonate(userSysId);

}

return SNC.UserCriteriaLoader.getAllUserCriteria().indexOf(userCriteriaSysId) > -1;

}

rlatorre · ‎06-08-2017

Thanks Martin,

I might like your solution better. I'll run it by my team.