On a widget instance, I would like to apply a user criteria as described in the documentation.
The user criteria is advanced and it would return true if the user have active requests and false if the user has no active active requests.
The issue I'm facing, is that the first time the widget instance is displayed on the service portal, the user criteria is correctly evaluated e.g. the widget instance is not displayed if the user has no active requests. But then the user create a request, the widget instance should be displayed, but it is not. But after some times, the widget instance displays.
Same issue the other way : if the user has active requests, the widget instance is correctly displayed, but then, all his active requests are closed, the widget instance should not be displayed, but still be. But after some times, the widget instance is hidden.
It sounds like the user criteria result is cached. But in this exemple, it is not good for the user experience.
Has you face this issue? If yes, was you able to resolve it and how ?
