From a HR case, when agent can use the transfer button to transfer to an Incident or Service Request. If the agents leaves the department as Human Resources and clicks Transfer the process hangs. Eventually an error loads: "Function log is not allow...
On Catalog policies you can configure "List of class names for catalog items that do not show the price in listings", but these properties are not taken account by the Service Portal.
I've a query about how the One-Click survey actually functions. Can you mimic the 'one-click' option without actually ticking the box on the survey form? Use case: I'd like the surveys, by default, to show the welcome page (displaying the Survey, the...
How to open a new form in new tab on change of field value of a form.
Hi, I am new to ServiceNow and has been going through now learning courses as for a start. Can someone please help in finding TSM, TSOM and OMT learning contents in now learning or other servicenow platforms as i have been trying to find the relevant...
Hello there,We have a Reference variable that is using the sc_cat_item table - this variable will show the list of Catalogue Items. However, I also need to add a condition to show 'Content Items' list using the same variable. From the Reference qual ...
Hello We are trying to translate many catalog items used for HRSD HR Services. I followed the following steps and find all language are disabled after clicking "Request Translation" button. Request translations for a Service Catalog item (serv...
Hello everyone,I am trying to create a graph in Ui Builder, which will take me to a list in agent workspace showcasing the 14 records that i have selected. The graph is in the picture below, and when i click on it nothing happens. I understand that I...
I have tried many ways to install the RPA Design hub Studio but till now I still get the error that the studio plugin is not found.If you thave install that and you know the solution please help me out.Thanks In advance.
Hello all, Is there a way to make the font size bigger and stay on screen longer in the addInfoMessage(), please let me know how to achieve this. Thanks in advance, Akhil.
Unable to select the stages that are added using Flow when creating a report in Requested item table. When you create a flow and added custom stages which are specific to clients, the RITM created using the catalog items are updated with the stages, ...
Good day SNOW Community,I am utilizing the SNOW community platform and have a question about the deflections are calculated.Number of Deflections:A monthly count of deflections for all self-service channels (Knowledge, Communities, Catalog, VirtualAg...
Hi Expert, Any suggestions how to address the instance security scan issue for record producer as below? Record producers should be assigned appropriate role, record producer script should secure GlideRecord and/or GlideSystem API calls. Should ju...
Hi SN Community, I have a requirement in the Flow Designer to trigger an IF condition if the date on a record is "on or before the current date". The flow designer only appears to accept a 'data pill' field as an input. Is there a way to insert the...
HI, We are looking for the steps to stand up ServiceNow instance from scratch on AWS . Please let us know the steps. Regards,Ravuri
