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Using multi factor authentication with Service Portal

Paul McGregor
Kilo Contributor

Hi,

I have the multi factor authentication plugin enabled, however this does not appear to work for a service portal based login, I just get the message:

Screen Shot 2017-05-31 at 9.13.44 am.png

However it does not give any means to actually enter the 2nd factor. This does work on the standard non-portal login, is there anyway to have it work within the service portal?

15 REPLIES 15

quiksilver
Mega Guru

Does anyone know if Service Now has fixed this ?