Variable set catalog client script is not working

suryareddyn · ‎11-02-2016

I have created variable set ,wrote a script in catalog script and it is not working in service portal. Simple alert is not working. Please guide me If I need to make any changes global to work client script in service portal?

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Abhinay Erra · ‎11-02-2016

Well, it is working fine on my end. Try this, using a callback function

function onChange(control, oldValue, newValue, isLoading) {

if (isLoading || newValue == '') {

return;

}

var gp = new GlideRecord('core_country');

gp.addQuery('name', newValue);

gp.query(callBack);

alert('working');

function callBack(gp){

while(gp.next()){

countrycode = gp.iso3166_3;

alert('test');

}

//Type appropriate comment here, and begin script below

}

View solution in original post

oharel · ‎11-02-2016

Can you share your script?

Harel

suryareddyn · ‎11-02-2016

oharel · ‎11-02-2016

But this will cause the alert to display when the page is loaded (at least it did in my test)

Just to check, can you add

if (isLoading || newValue == '') {

return;

}

before the alert?

oharel · ‎11-02-2016

Here is a sample script.

I created a variable set called "desc" and in it a variable called "description". On change of the field, an alert will pop up with Hello world:

function onChange(control, oldValue, newValue, isLoading) {

if (isLoading || newValue == '') {

return;

}

//Type appropriate comment here, and begin script below

alert('Hello world!');

}