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Tip: getReference()

getReference() - The ServiceNow method all developers might be overlapping.I diving deep into ServiceNow optimization lately, and I had to share this gem, If you are tried of writing extra queries for reference records, getReference() will become our...

Community Alums by Community Alums  
  • 739 Views
  • 1 replies
  • 2 helpfuls

Resolved! Transform map CMDB Issue

Hi Community , I am facing an issue whenever using Transform map to make entries to CMDB, there is a column of 12 digit numeric ID as AWS ID but in the excel sheet my teammate get to import in table . It contains less than 12 digit because the number...

Resolved! Next Experience Default Landing Page

Hi All, I've just upgraded my PDI to the San Diego release so I can take a look at the next experience.  I've seen in the docs that there should be a Next Experience Default Admin Landing Page, but when I click to the homepage I just get the Dashboar...

Sam Ogden by Tera Guru
  • 7588 Views
  • 8 replies
  • 16 helpfuls

Resolved! How to set up a Knowledge management governance.

Hi all,  Does anyone have experience in identifying the best practices for a Knowledge Management processes? Specifically, I'm looking to establish a robust Knowledge Management governance framework that defines who is responsible for maintaining, sh...

Maulio by Tera Contributor
  • 2353 Views
  • 3 replies
  • 3 helpfuls