Variable set catalog client script is not working

suryareddyn · ‎11-02-2016

I have created variable set ,wrote a script in catalog script and it is not working in service portal. Simple alert is not working. Please guide me If I need to make any changes global to work client script in service portal?

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Abhinay Erra · ‎11-02-2016

Well, it is working fine on my end. Try this, using a callback function

function onChange(control, oldValue, newValue, isLoading) {

if (isLoading || newValue == '') {

return;

}

var gp = new GlideRecord('core_country');

gp.addQuery('name', newValue);

gp.query(callBack);

alert('working');

function callBack(gp){

while(gp.next()){

countrycode = gp.iso3166_3;

alert('test');

}

//Type appropriate comment here, and begin script below

}

View solution in original post

suryareddyn · ‎11-02-2016

Looks like GlideRecord is not working. Normal alert is working fine

var gp = new GlideRecord('core_country');

gp.addQuery('name', newValue);

gp.query();

while(gp.next()){

alert(gp.sys_id);

countrycode = gp.iso3166_3;

}

Mohammed Lais1 · ‎11-02-2016

Hi Surya, Service Portal uses Mobile UI scripts. refer this link for difference between the two https://community.servicenow.com/community/develop/blog/2015/09/21/scripting-for-the-mobile-ui

suryareddyn · ‎11-02-2016

Mohammed,

Is there any sample mobile script to get data from data base add populationg the select box options?

Abhinay Erra · ‎11-02-2016

You can use GlideAjax for this and pass the options in a JSON object to the client side

http://wiki.servicenow.com/index.php?title=GlideAjax

oharel · ‎11-02-2016

Can you add some gs.log statements to see what's not getting through?