What is difference between Price and Recurring price column on catalog item form.

shivani42
Tera Contributor

Hi,

What is difference between Price and recurring price on catalog item form.

Thanks,

3 ACCEPTED SOLUTIONS

Community Alums
Not applicable

Hi Shivani,

For example, a subscription to a mobile phone contract could cost $500.00, with a $30.00 monthly recurring price.

The price and the recurring frequency are set on the catalog item record. After the price and frequency are set, the recurring price appears in the catalog, catalog search results, catalog page for the item, shopping cart, and order summary screen.

If multiple items with the same recurring price frequency are placed in the shopping cart, they are grouped. The grouping makes it easier to view how much items cost for each frequency (for example, weekly, monthly, and annually). If the shopping cart contains items with and without recurring costs, they are grouped separately.

If multiple items with the same recurring price frequency are placed in the shopping cart, they are grouped. The grouping makes it easier to view how much items cost for each frequency (for example, weekly, monthly, and annually). If the shopping cart contains items with and without recurring costs, they are grouped separately.

On a request record, recurring prices are grouped by frequency and shown in the Recurring Prices related list. In the example below, two items each have a monthly recurring cost of $100.00 and their prices are grouped as a single record of $200.00 monthly. Another item with an annual recurring cost of $500.00 is listed as a separate record.

Screenshot for recurring price

If a request record contains multiple items with the same recurring frequency, click the arrow next to the corresponding recurring prices record to view details. In the example below, two items (the mobile phone and the sales laptop) each have a monthly recurring cost. They are grouped under the Monthly recurring prices record, but are listed separately when the recurring prices record is expanded. Only one item has an annual recurring cost.

Screenshot for recurring price rollup

 

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

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Gaurav Rotke1
Kilo Guru

Hi Shivani,

Recurring price is what we pay annually or monthly or daily for a service like DTH, Netflix and our wifi connection.

For eg, we are buying a wifi connection, so first we have to pay to get a connection that comes under a 'Price' section and we need to pay monthly to continue our services that comes under 'Recurring Price'.

If it helps you answer your question please mark helpful and correct.

Thank you

Gaurav Rotke 

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Community Alums
Not applicable

Hi Shivani,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

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6 REPLIES 6

Hey @Jaison2 ,
By any chance did you figure out how to generate expense lines against recurring price on catalog item?

Thanks,
Pranjal

Brenda Williams
Tera Contributor

You have to have the expense lines plugin or cost module installed. I'm not sure if there is a fee. Maybe this will help https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/expense-line/referen....

I've used the CI Rate card-"Process Last Month CI Costs" scheduled job processes costs of configuration items.