What is the difference between BS/CI relationships and associations?
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12-09-2016 11:31 AM
Creating relationships is pretty straight forward. I can make a business service like "Email Service" depend on a CI like "Exchange Server" using the relationship editor. These relationships are stored in the cmdb_rel_ci table. But I see a separate table out there called svc_ci_assoc that creates "associations" between a business service and a CI. Can anyone explain what the purpose of that table is and when you would use associations instead of relationships? What forms or functions in the system use this association data?
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12-10-2016 10:19 PM
Hi Stefan,
The association data found in the svc_ tables is used by ServiceMapping. As ServiceMapping performs the top-down discovery, it does not store the relationship between the CIs and the business Services in the cmdb_rel_ci table but it will instead store the relationship within the table svc_model_assoc_ci (among at other svc_* tables).
Thanks,
Berny
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12-10-2016 10:20 PM
I hope this helps!
Thanks,
Berny