What role should be given to a User to modify a business rule under APM scope

Gowtham Kodali
Tera Contributor

Hi,

I have a business rule under the APM application scope. Which role should I give for a user to access the business rule and edit it

Thank you,

Gowtham

3 REPLIES 3

Musab Rasheed
Tera Sage
Tera Sage

Hi @Gowtham Kodali ,

Try delegated developer role and go through below link.

https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/task/t_AddADeveloper.html#t_AddADeveloper

Mark my answer as correct or hit like based on impact.

Regards,

Musab

Please hit like and mark my response as correct if that helps
Regards,
Musab

Saurav11
Kilo Patron
Kilo Patron

hello,

Are you taking about the script business rules then you need to give admin or business_rule_admin role to the user.

Incase of you don't want to give admin role we also have business_rule_admin.

business_rule_admin

You can give this role to the user

Please mark answer correct/helpful based on Impact

shloke04
Kilo Patron

Hi,

Couple of points to note here:

1) If anyone need to update Business Rule or a Script I would say "admin" is the correct role as the Business Rule might involve component like Script Include or any other script getting invoked in Business Rule.

I know as Saurav suggested "business_rule_admin" will give access to Business Rule, but if some one tries to update BR which need Script Include or any other script then  the user will be stuck as he will only get access to Business Rule table.

But be sure before if the user is an appropriate user or not and give this in Lower Prod environment only.

Also OOB there is no Role which comes OOB as part of this Plugin:

find_real_file.png

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke