What should be given as Property list for Lookup user action in Flow designer

srividya Reddy
Giga Contributor

I am trying to lookup the user record in AD(active directory)using the "Lookup user" action in flow designer. I have given path, user name, principle name  in the property list, it is throwing error while executing the lookup user action. Please suggest me what should be given in the Property list to lookup the user record.

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

can you share screenshot of that error and which flow action you are using?

Did you check that flow action requires what all inputs from user record

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Action: Lookup User

Mandatory inputs :

User name

Property List

Added the error screenshot

 

seems the syntax in which you are sending is invalid

check this

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0791114

Can you share screenshots of the input, output and script of that action

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Richard Hine
Tera Guru
Tera Guru

Hi,

You can pass in * as the property list while you validate your testing, but otherwise it should just be a comma separated list of the AD properties you want from the lookup.

Richard