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06-27-2019 06:25 AM
Hi Experts ,
Could you please help me in identify the class should be used / extended to store tape library for storage in servicenow . Also if you could let me know why we have to do it . It will be helpful
Regards
Rahamathullah
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06-27-2019 06:31 AM
I would think that using cmdb_ci_msd (Mass Storage Device) would make the most sense or you could extend from it as library.

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06-27-2019 06:31 AM
I would think that using cmdb_ci_msd (Mass Storage Device) would make the most sense or you could extend from it as library.
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06-27-2019 06:37 AM
Thank you . Also can you please let me know if there are any white papers which i can read to have much better understanding of SAN and NAS architecture to help me understand the infrastructure components better.
If you have any document , could you please share at rahamathpark@gmail.com or attach it in this community question

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06-27-2019 06:43 AM
Do you mean white paper specific to SAN/NAS with respect to ServiceNow or just in general SAN/NAS architecture?
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06-27-2019 06:54 AM
If i get both that will be nice and helpful as i am bit struggling to get hold of things.