Why lists are not visible in Agent Workspace for an instance on Paris?

Vidit Mittal · ‎10-19-2020

I am unable to see lists on Agent Workspace. I created a workspace using studio & added one list. There were 4 lists already present by default:

Now, if I open the workspace, and go to Lists, I don't find anything:

I've tried this in different instances, but same issue. This issue is not there for instances on Orlando or instances which are upgraded from Orlando to Paris. Its only with a fresh Paris instance.

Kindly help me for this.

Lisa Holenstein · ‎10-20-2020

This is a known error in Paris EA + Paris Patch 1 and will be fixed in an upcoming patch. It is caused by a deprecated component that is still being added to a workspace through Guided App Creator.

To solve this for the workspace you created, please follow these steps:

Navigate to Workspace Experience -> Administration -> All Workspaces -> Your custom workspace
Switch to the tab Workspace Modules and choose Lists
In the field Content component choose the component with the tag sn-workspace-list-module in the application @devsnc/sn-workspace-list-module.
Save or update the Workspace Module record.

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View solution in original post

Vidit Mittal · ‎10-20-2020

Thanks Lisa, my issue is fixed now.

Lisa Holenstein · ‎10-20-2020

Glad to hear!

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chanikya · ‎03-17-2021

Thanks for the solution

ReginaldFawcett · ‎08-03-2022

Just incase anyone is still experiencing this issue.

We are on Rome Patch 9, and this still looks to be happening.

@Lisa Holensteins solution did work for me.

ReginaldFawcett · ‎08-16-2022

So @Lisa Holenstein's solution did work for me when I was building this out in a Sandbox environment for a demo. When I moved to build it in Dev, it is no longer working.

And on the Workspace it sits on a loading wheel.

I don't believe there is much difference between our Sandbox and Dev environments. Both were cloned within the last few weeks and no one else would have touched anything else related to workspace.

Does anyone have any ideas?