Dashboard access

[shelavar]

Access to this content denied based on report_view ACLs.

When user is accessing the dashboard user getting this error Access to this content denied based on report_view ACLs.

please provide the solution  

[Afrith Shariff]

Hi @shelavar ,

The issue appears to be with the individual table-level ACLs — specifically, the report_view ACL type isn’t being applied as expected.

Here’s a ServiceNow KB article that explains how to debug this: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639061

I’d recommend running the Access Analyzer to identify which report_view ACL is being blocked, and then updating it with the correct role.

Please mark this response as helpful so that other can benifit too.

Thanks,

Afrith