Dashboard access

shelavar
Kilo Contributor

yesterday

Access to this content denied based on report_view ACLs.

When user is accessing the dashboard user getting this error Access to this content denied based on report_view ACLs.

please provide the solution  

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Afrith Shariff
Tera Guru

yesterday

Hi @shelavar ,

 

The issue appears to be with the individual table-level ACLs — specifically, the report_view ACL type isn’t being applied as expected.

 

Here’s a ServiceNow KB article that explains how to debug this: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639061

 

I’d recommend running the Access Analyzer to identify which report_view ACL is being blocked, and then updating it with the correct role.

 

Please mark this response as helpful so that other can benifit too.

 

Thanks,

Afrith

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