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New relic servicenow integration

girishbs06
Tera Expert

2 hours ago

Hi everyone,

 

I'm currently working on a New Relic–ServiceNow integration. If anyone has experience with this integration, could you please guide me on how to get started?

 

I'd like to understand:

 

- The prerequisites and required configurations.

- The integration steps.

- Best practices and common challenges to watch out for.

- Any useful documentation or implementation tips.

 

Any guidance or shared experience would be greatly appreciated. Thank you! 

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2 REPLIES 2

Danish Bhairag2
Tera Sage

an hour ago

Hi @girishbs06 ,

 

Please follow the steps mentioned in this official doc

 

https://www.servicenow.com/docs/r/it-operations-management/event-management/new-relic-events-integra...

 

Thanks,

Danish Bhairagdar

Tanushree Maiti
Tera Patron

38m ago

Hi @girishbs06 

 

Refer:

Integrate New Relic platform events 

Integrating New Relic and Event Management the Easy Way

New Relic AI for ServiceNow Now Assist 

ServiceNow Notifications: Send your New Relic alerts to ServiceNow 

https://www.youtube.com/watch?v=klFu5pEkFZo

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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