New relic servicenow integration

girishbs06 · 3 weeks ago

Hi everyone,

I'm currently working on a New Relic–ServiceNow integration. If anyone has experience with this integration, could you please guide me on how to get started?

I'd like to understand:

- The prerequisites and required configurations.

- The integration steps.

- Best practices and common challenges to watch out for.

- Any useful documentation or implementation tips.

Any guidance or shared experience would be greatly appreciated. Thank you!

Danish Bhairag2 · 3 weeks ago

Hi @girishbs06 ,

Please follow the steps mentioned in this official doc

https://www.servicenow.com/docs/r/it-operations-management/event-management/new-relic-events-integra...

Thanks,

Danish Bhairagdar

View solution in original post

Danish Bhairag2 · 3 weeks ago

Hi @girishbs06 ,

Please follow the steps mentioned in this official doc

https://www.servicenow.com/docs/r/it-operations-management/event-management/new-relic-events-integra...

Thanks,

Danish Bhairagdar

Tanushree Maiti · 3 weeks ago

Hi @girishbs06

Refer:

Integrate New Relic platform events

Integrating New Relic and Event Management the Easy Way

New Relic AI for ServiceNow Now Assist

ServiceNow Notifications: Send your New Relic alerts to ServiceNow

https://www.youtube.com/watch?v=klFu5pEkFZo

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti