Not able to login to my instance.

SparshG
Tera Contributor

I'm not able to login to my instance. Here is what it shows:

SparshG_0-1735222454282.png

SparshG_1-1735222547727.png

Did 'reset instance password' many times but it still shows same error. 

 

10 REPLIES 10

Hi @SparshG 

 

Sandeep is referring to Developer site

 

AGLearnNGrow_0-1735496450488.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Yeah, I tried that multiple times but I'm not able to open my instance. Can you suggest how can I approach ServiceNow regarding this issue?

Hi @SparshG 

 

Look like you are doing something wrong here, almost everyone who answered is using PDI day in day out and we able to login. 

 

As @AndersBGS  if you click on start building, it will login automatically, else if you open the broswer, enter the instance link.

Username: admin

password: DONT COPY better type it. make sure caps are off/ there is difference Zero and O 

 

If still issue, lets connect 1-1 , send me message will connect with you. Also there is no support available for PDI so SN cant help here.

 

Or if you okay, send me your instance password and link  via personal message, let me try to login. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AndersBGS
Tera Patron
Tera Patron

Hi @SparshG 

 

What happens if you clink "start building" from the developer site? Doesn't it give your I instance access.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards 

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

I get the first Screen Shot that I posted.