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PDI stuck in "temporarily hibernating due to an infrastructure issue" for 4+ days

Premchand_A
Tera Contributor

Hi everyone,

I'm facing an issue with my Personal Developer Instance (PDI), and I'm wondering if anyone else has experienced this.

For the past 4 days, my PDI has been displaying the following message:

"Your PDI is temporarily hibernating due to an infrastructure issue. Our team is working on a fix now.

The Start Building button is disabled, and the instance never wakes up. I've tried: Refreshing the page, Logging out and back in, Using a different browser, Waiting several days

Unfortunately, the issue still persists.

Has anyone encountered this problem recently? Is there any way to recover the existing PDI, or is requesting a new instance the only option?

I've attached a screenshot below for reference.

Any help would be greatly appreciated. Thank you!

5 REPLIES 5

Tejas Adhalrao
Kilo Sage

Hi @Premchand_A  ,

check this https://www.servicenow.com/community/developer-blog/incident-developer-site-restored-and-pdi-availab...

 

Regards,
Tejas

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