ServiceNow IDE on PDI only halfway works

[Roger Poore]

I installed IDE on my PDI several months ago but haven't had much time to play around.  It seemed to get stuck trying to scaffold the app.  It got stuck here and I waited hours.

Tonight I upgraded it to 2.1.1 and now it's worse.  Just opening IDE, I get two errors on the bottom right:

• Cannot activate the 'Git Source Control' extension because it depends on an unknown 'servicenow.@servicenow/glider-extension-package-manager' extension.
• Cannot activate the 'Fluent Build Service' extension because it depends on an unknown 'servicenow.@servicenow/glider-extension-package-manager' extension.

I also have the error below.  Incidentally, I use GitHub for several custom apps...so that error is only for IDE.   I installed it on one my company's non-prod instances.  Seems to work fine there.  

Got any ideas why it won't work on my PDI?

Thanks

 -Roger

 

 

[EdwinCoronado · Accepted solution]

hey Roger! after the call we had with you today, we hopped into your instance and repaired the application and the IDE was loading fine after that. It looks like there might've been a hiccup in the upgrade engine (we're already showing logs to our upgrade team) in a previous repair attempt. This issue should not occur and we haven't had any other customer/user reporting upgrade issues. Please let us know if you encounter this again!

[Roger Poore]

Yeah, I should have checked my email first.  😀  It does indeed now work.

Thank you!!!!!!!!!!  And thank you some more.