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Accessing ServiceNow with new domain credentials

Hilerw
Kilo Contributor

‎02-05-2024 02:27 PM

Hello,

We have recently migrated our AD domain from Farmcreditwest to AgWestFC. After doing so I can no longer access our ServiceNow instance. Our MSP is using Okta for SSO and I suspect the reason is because my Farmcreditwest domain user was disabled.

How do I access the ServiceNow instance with the new AgWestfc domain credentials? 

Thanks for any help you can provide! 

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