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how to make a dashboard visible to all the users logging in servicenow?

sonali bhagat
Tera Contributor

how to make a dashboard visible to all the users logging in servicenow?

1 ACCEPTED SOLUTION

Hi @sonali bhagat ,

 

Create a group and add all people in the organization. Afterwards, share the dashboard with the group.

 

if my answer has helped with your question. Please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

4 REPLIES 4

Astik Thombare
Tera Sage
Tera Sage

Hi @sonali bhagat ,

 

  1. Navigate to All > User Administration > User Preferences.
  2. Create a user preference with the name my_home_navigation_page.
  3. Give the preference the description Set all homepages to dashboards.
  4. Select the System check box to create an instance-wide default.
  5. Leave the User field empty.
    Steps 4 and 5 make the preference universal.
  6. Set the Type to string.
  7. Set the value to $pa_dashboard.do.
  8. Select Submit.

 

 

AstikThombare_2-1713517522332.png

 

Reference -

 

https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/dashboards/task/set-dashbo...

 

           If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

 

                         By doing so you help other community members find resolved questions which may relate to an issue they're having

 

 

Thanks,

 

Astik

 

AndersBGS
Tera Patron
Tera Patron

Hi @sonali bhagat ,

 

To have them view the dashboard, just share it with them.  There are some Performance Analytics widgets that do require pa_viewer (text analytics and some others) but generally, you do not need pa_viewer.  You do need read access to any reports that are on the dashboard. If the dashboard is shared with you, you can see it.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

sonali bhagat
Tera Contributor

i think i cannot share the dashboard with each and every people on the project..any there any simple way to make the dashboard visible to everyone globally?

Hi @sonali bhagat ,

 

Create a group and add all people in the organization. Afterwards, share the dashboard with the group.

 

if my answer has helped with your question. Please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/