How to raise a catalog request via inbout action

Suvarna4
Tera Contributor

Hi All,

Could any one guide how to raise a catalog request via inbound email action,  the request should create a ritm and task

9 REPLIES 9

Robbie Piggott
Tera Contributor

See the response from @Robbie below. Thanks

our client requirement is they are sending cat item and variable information via excel sheet then it will send to inbound action

@Suvarna4 There would be two ways to do so.

 

1) You can load the attachment data (excel sheet) into a custom table using data source and transform map (make sure the excel template columns/ headers constant all the time) and create the request using cart api and the custom tables variable data.

 

2) You can use excel parser api and get the data and create the request using cart api.

 

 

Thanks & Regards | Chiranjeevi Chaitanya Naram
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