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questions on service portal

Litu05
Tera Contributor

‎05-12-2024 04:37 AM

How to ensure workstation Management category is not visible to end users if there are no active catalogue items present in the service portal

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Hemanth M1
Giga Sage

‎05-13-2024 06:37 AM

Hi @Litu05 ,

 

Isn't it hiding Out of box if no active catalog items under a category??

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0779830#:~:text=To%20hide%20t... 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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