Same HP-UX server record getting updated when we discover with two different IP address.
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04-05-2024 05:24 AM
we have two HP-UX virtual machines with different IP address and host name but when discovered they are pulling the same Serial number and the same record in CMDB gets updated with different name and IP each time the discovery is run.
example - HP-UX-1 has name as ABC and IP address 1.2.3.4 and HP-UX-2 has name XYZ and IP address 5.6.7.8.
if discovery is run on IP 1.2.3.4 the CMDB record is updated with name ABC and IP 1.2.3.4
If discovery is run on IP 5.6.7.8 the CMDB record is updated with name XYZ and IP 5.6.7.8
We have the OOB IRE set up and serial number is our unique identifier, as per the pattern the serial number brought in by both the HP-UX virtual servers is same and that is of the physical host i guess.
How can we get the serial number of the actual HP-UX virtual machines?