Scan Engine Exceptions

Lakshmi888888
Tera Expert

‎03-30-2026 07:54 PM

Hi,

Can we have exception management set up for ACT level defintions in scan engine?

 


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Tanushree Maiti
Tera Patron

‎03-30-2026 08:25 PM

Hi @Lakshmi888888 

 

Check this SN doc Submit exceptions for the Scan Engine findings 

 

 

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Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Lakshmi888888
Tera Expert
In response to Tanushree Maiti

‎03-30-2026 10:52 PM

Thanks for your response. My question is not about how to submit or approve exception. Exception management is available OOB in Scan Engine for Remcommend level.

My question is, how to enable for ACT level?


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Anton42
Tera Expert
In response to Lakshmi888888

‎03-31-2026 05:03 AM

Hello. The only way I see is to reduce the definition from act to recommend. the ui action is read only

Lakshmi888888
Tera Expert
In response to Anton42

‎04-02-2026 03:53 AM - edited ‎04-02-2026 03:54 AM

That’s correct. I wanted to check if anyone has explored other ways to approach this.

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