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Scan Engine Exceptions

Lakshmi888888
Kilo Guru

Hi,

Can we have exception management set up for ACT level defintions in scan engine?

 


Please mark this response as Helpful or Correct if it helped.
6 REPLIES 6

emir
ServiceNow Employee

There is no way to do that by design, ACTs must be acted upon.

 

If you believe something is not worth ACTing, then override that definition to Recommend and then you can get Exceptions.

emir
ServiceNow Employee

Scan Engine v 6.0.2 (Zurich patch 12 OR Australia patch 5 min requirement) will have this feature available to you as of October release.